SAP Knowledge Base Article - Preview

3051517 - Which information to collect for SAP ASE AMC support

Symptom

  • AMC is reporting some issue / not working as expected. Some information may be already collected when creating the case for SAP Support for the AMC issue analysis.
  • This article is valid for SAP ASE standalone and SAP Business Suite systems running on SAP ASE as well.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 SP04 

Keywords

AMC, issue, support, collecting, AMC.log, AMC.properties, BALDR , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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