SAP Knowledge Base Article - Public

3051131 - Can't download XML documents when send to GT

Symptom

There is an 500 internal server error when click "send to GT" and can't download the XML documents. 

Environment

  • SAP S/4HANA Cloud

Reproducing the Issue

  1. Open app "Create Outbound Files - China"
  2. Choose two billings and click " Merge by Material"
  3. Click "Send to GT" and there is an 500 Internal Server Error, the XML document can't download

Cause

Not combine these billings first

Resolution

Please combine these two billings first and then choose "Merge by Material" or "Merge by Sales Order Item".

Keywords

Create Outbound Files - China, APP_IDGT, send to GT, Merge by Material, Merge by Sales Order Item , KBA , FI-LOC-GTI-CN , China , Problem

Product

SAP S/4HANA Cloud all versions