SAP Knowledge Base Article - Preview

3051090 - How to reduce the time for gateway to detect the disconnection with Analysis Office

Symptom

Due to network issue, the client (AO) disconnects from SAP server, but the lock remains in SM12. Even user open InputReport again, the user could not change any data because the lock is not released. The user has to wait for a long time until the lock is released automatically or the SAP administrator has to remove the lock manually from SM12.


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Environment

  • SAP Analysis for Microsoft Office
  • SAP installed on Linux OS

Keywords

gw/keepalive, Analysis Office, disconnection, disconnect, RFC connection, gateway , KBA , BC-CST-GW , Gateway/CPIC , BC-NET , Network Infrastructure , How To

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