When using the field custom status to strutcture a rule or a validation via rule editor, the rule or validation is not working as your expectation.
Its value remains to be false.
SAP Cloud for Customer
The field custom status (ExternalUserStatusCode) is a field with complex structures.
In this way, you can not use operation "==" into the rule configuration to judge its value.
Please use if () and contains () function to configure the rule.
Example is as following:
IF((CONTAINS("Value", Root. ExternalUserStatusCode)), true, false)
ExternalUserStatusCode, custom status, rule editor, rule , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , AP-RC-UIF , C4C UI Framework , Problem