SAP Knowledge Base Article - Public

3050641 - Cannot enter Serial Numbers in the app 'Enter Inventory Count'


  • No option to enter Serial Number for a Physical Inventory Document in the app 'Enter Inventory Count'


  • S/4HANA Cloud 

Reproducing the Issue

  1. Go to the app 'Enter Inventory Count'.
  2. Enter the Physical Inventory Document Number.
  3. For the material, enter the count quantity.
  4. Press Enter / Post.
  5. No popup to enter / select serial number/s.


Material is assigned to a Serial Profile which has 'No Stock Validation' set in SSCUI 102231 Determine Serial Number Profiles


'No Stock Validation' means there is no check on stock. 

From the app Manage your Solution, check the Serial Profile in the SSCUI 102231 Determine Serial Number Profiles.

See Also

612132 - FAQ: Stock consistency between serial numbers and MM-IM


Enter Inventory Count, Count, Physical Inventory, Serial, OIS2, SSCUI, Determine Serial Number Profiles, No Stock Validation, 1 Inconsistencies in stock data, Manage your Solution, Inconsistency

, KBA , MM-IM-PI , Physical Inventory , MM-IM-GF , Basic Functions , MM-IM-PI-PI , Physical Inventory , Problem


SAP S/4HANA Cloud 2102