SAP Knowledge Base Article - Public

3050562 - Document & has payment method for incoming payments, no dunning notice

Symptom

Document & has payment method for incoming payments, no dunning notice - FM804 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud

Reproducing the Issue

When running the App Create Dunning Notices - ID F150, you got an error message:

  Document & has payment method for incoming payments, no dunning notice - FM804 

Cause

  •  An incoming payment method is specified in the customer master record.
  •  The invoice has an incoming payment method. 

Resolution

Options:

  • Delete this payment method in the item
  • Block the customer invoice line item
  • Delete the payment method in the customer master record using the App Maintain Business Partner
  • Payment block on the account level.

    This way dunning will be possible despite of the incoming payment method. But then the drawing of the money is also stopped, unless, the blocking is added and removed according to the business needs.

 

dun.png

See Also

App Create Dunning Notices

KBA 1920888 - Transaction F150: error FM804 payment method for incoming payments (for OnPrem)

Keywords

Create Dunning Notices, F150,  FM804, FM 804, payment method, incoming payment, cloud, S4HC , KBA , FI-AR-AR-C , Dunning/Interest , FI-FIO-AR , Fiori UI for Accounts Receivable , How To

Product

SAP S/4HANA Cloud all versions