SAP Knowledge Base Article - Preview

3050377 - Fields with Business Partner values in Incident search do not show desired result

Symptom

  • The 'Last Changed By' field values for incidents searched through the ITSM tool show other, no and sometimes the desired result when clicked upon.
  • This may happen for any field which has business partner values.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

bp, parter function, weird, irregular, solman, search , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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