SAP Knowledge Base Article - Public

3050065 - SAP Marketing: Error when creating campaign: User ** (CB**) does not have change authorization; user not added

Symptom

When creating a campaign from a campaign template or saving a campaign template from a campaign (based on the same template), the following error occurred: User ** (CB**) does not have change authorization; user not added.

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Environment

  • SAP Marketing Cloud Edition

Reproducing the Issue

Create a campaign from a template or save as template from a campaign.

Cause

The owner of the template does not have any Business Roles assigned.

Resolution

In the App Maintain Business User under tab Identity and Access Management, please assign the relevant business role related to campaign management such as Marketing Expert.

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Keywords

KBA , CEC-MKT-CPG , Campaign , Problem

Product

SAP S/4HANA Cloud all versions