SAP Knowledge Base Article - Public

3049522 - Start Date on Onboarding Dashboard shows the updated Start Date in RCM for already initiated onboardees

Symptom

  • The Start Date on Onboarding Dashboard is not the one in New Hire Data
  • The Start Date on Onboarding Dashboard is showing the updated one in RCM

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Initiate onboarding for a candidate from RCM
  2. Update the Start Date in RCM
  3. The Start Date on Onboarding Dashboard shows the updated one in RCM, not the one in New Hire Data

Resolution

This is an expected behavior because Onboarding Dashboard displays the data basing on the data in the object 'ONB2Process'.

If the Start Date has been changed in RCM, that will be synchronized to ONB2Process and then impact Onboarding Dashboard.

If you go to Manage Data >> Process, you will see that the Target Date is updated.

Keywords

start date, dashboard, Process, Target Date, Recruiting Management , KBA , LOD-SF-OBX-RCM , Integration RCM , Problem

Product

SAP SuccessFactors Onboarding all versions