SAP Knowledge Base Article - Public

3048946 - Manage Data Storage


After assigning the permission for Manage Data Storage, there is no data displayed or the data is not up to date


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Assign the permission to access Manage Data Storage (see help guide).
  2. Access Manage Data Storage.
  3. Directly after the 2105 (1H 2021) release there is no data displayed.
  4. Or for "Total Usage" it shows "Data presented in this page is collected at" is from several days ago.


  • Expected behavior.
  • The data is only collected once a week, Friday Night into Saturday.
  • Directly after the release there will be no data until the following weekend when it is collected.
  • Once the first week has passed the data will be collected and updated in Manage Data Storage once a week.


Wait for the data to be collected the following weekend.


Manage Data Storage Data Storage Total Usage No Data , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem


SAP SuccessFactors HXM Core 2105