SAP Knowledge Base Article - Public

3048565 - UUID During Object Creation Instead of Account Name, Error "Please correct the document type"

Symptom

While you create a business object such as an opportunity for example, after selecting the account you get an error "Please correct the document type" and instead of the account name which you selected, a long number, the account UUID, is shown.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Cloud for Customer

Reproducing the Issue

In our example we are selecting the opportunity BO, the same can happen for other objects.

  1. Go to the Sales work centre.
  2. Go to the Opportunities view.
  3. Click New.
  4. For the Account field, select any entry.

Result: you get error "Please correct the document type" and instead of the account name which you selected, a long number, the account UUID, is shown. 

KBA123.png

Cause

For the business object in question, in our case opportunities, the party role = Account has the fFlag "Forbid Manual Changes" set.

This setting in BC fine-tuning leads to the mentioned error message.

Resolution

If you uncheck the Flag "Forbid Manual Changes" for Party Role 'Account' the error message will disappear and accounts can be added to the Opportunity again.

  1. Go to the Business Configuration work centre
  2. Go to the Implementation Projects view
  3. Select the relevant project
  4. Select Activity List
  5. Search and open Opportunities
  6. Open Maintain Involved Parties
  7. Check entry for the party role = Account
  8. Uncheck the flag "Forbid Manual Changes" 
  9. Save the changes
  10. Log out and back into the system for the changes to take effect.

Keywords

UUID, Node ID, cannot, ovs, account name missing, lead, opportunity, QC, new , KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions