SAP Knowledge Base Article - Public

3048546 - Unable to type password when prompted for credentials for Live Data Connections in SAP Analytics Cloud

Symptom

Unable to type password when prompted for credentials for Live Data Connections (LDC) in SAP Analytics Cloud (SAC) when using Username and Password authentication.

Environment

Google Chrome Release 90+

SAP Analytics Cloud Wave 2020.2.(x)

Reproducing the Issue

  1. Login to SAP Analytics Cloud
  2. Create a new Story/Model or Edit an existing Story/Model
  3. Add a new Table
  4. Select Model from any Live Data Connection
  5. Connection Credentials prompt will pop up
  6. Type User Name
  7. Observe unable to type password


Cause

Currently under investigation by the Development team.

Resolution

Currently under investigation by the Development team.

WORKAROUND

Copy and Paste Password from notepad or another application into password field.

This issue does not seem to be reproduce-able in other SAP Analytics Cloud supported browsers such as Microsoft Edge.

See Also

N/A

Keywords

N/A , KBA , LOD-ANA-ADM , SAC Administration , LOD-ANA-AUT , SAC Authentication / Login , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud all versions