SAP Knowledge Base Article - Public

3048232 - Exception on Homepage Adaptation

Symptom

User faces an Exception when completing adaptation changes for business role on Home Page.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Enter Adapt mode on the Home Screen.
  2. Adapt for User Role and select relevant role.
  3. Make the relevant changes for the role on the Home Screen and Save.
  4. Click Publish.
  5. Exception occurred error is displayed.

Cause

The user making the changes does not have /SAP_BYD_UI_ITSAM/IAM_UI/IAM_BUSINESS_ROLE_UI/IAM_Business_Role_OIF.OIF.uicomponent (business roles) component assigned.

Resolution

 This can be solved by assigning the business role WoC View to the user. This is needed to perform any changes which are at the business role level.

Keywords

Home Page, Adaptation, Business Role , KBA , LOD-CRM-HOM , Home Page , Problem

Product

SAP Cloud for Customer core applications 2011