SAP Knowledge Base Article - Public

3047480 - Revision Action is Not Visible in Approval Process Tab

Symptom

You have set Approval Process for Sales Quote/Order, and want to trigger how many times the document has been sent for Revision, however, this information is not visible in Approval Process tab in Sales Quote/Order.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the New Business work center.
  2. Go to the Sales Quotes view.
  3. Search for ABC (ABC stands for Sales Quote ID).
  4. Navigate to the Approval Process tab.
  5. No information about Revision is triggered.

Cause

This is the current behavior. It's considered a new requirement.

Resolution

There's a possible workaround using Approval Notes in order to monitor how many time the document has been sent for Revision:

  • In the Approval Task - once clicking on Edit button, add an Approval Note, and select Send Back for Revision;
  • In the General tab for Sales Quote/Order, the Approval Note is visible for all users that have the access in the document.

Keywords

Approval, Revision, Not visible , KBA , AP-CQP-CQ , Customer Quote , AP-SLO-SO , Sales Order , How To

Product

SAP Business ByDesign all versions