SAP Knowledge Base Article - Public

3047215 - [ONB] How to change Hiring manager during Onboarding Process

Symptom

During the Onboarding Process, Manager change for an external user is required as the previous manager had to leave the company/different manager conducted the interview process/ etc. 

Environment

SAP SuccessFactors Onboarding 2.0

Resolution

  • Initiate Onboarding Process 
  • Go to Manage Data > Process
  • Search for the user using ProcessId and click on Take Action > Make Correction
  • Search for "Manager" field, change the Manager Name
  • Click on Save
  • Go to the Onboarding Dashboard and search for the user
  • Restart Onboarding Process
  • Go to New Hire Data Review, Update the Manager/Supervisor Name under Job Information Portlet
  • Submit the New Hire Data Review

Keywords

Manager Change, New Hire Tasks, Hiring Manager , KBA , LOD-SF-OBX-NHA , New Hire Activities , Problem

Product

SAP SuccessFactors Onboarding 2011