SAP Knowledge Base Article - Public

3047215 - How to change Hiring manager during Onboarding Process

Symptom

During the Onboarding Process, Manager change for an external user is required as the previous manager had to leave the company/different manager conducted the interview process/ etc. 

Environment

SAP SuccessFactors Onboarding

Resolution

  1. Initiate Onboarding Process 
  2. Go to Manage Data > Process
  3. Search for the user using ProcessId and click on Take Action > Make Correction
  4. Search for "Manager" field, change the Manager Name
  5. Click on Save
  6. Go to the Onboarding Dashboard and search for the user
  7. Restart Onboarding Process
  8. Go to New Hire Data Review, Update the Manager/Supervisor Name under Job Information Portlet
  9. Submit the New Hire Data Review

Keywords

Manager Change, New Hire Tasks, Hiring Manager, sf, success factors, ONB, OBX, on boarding, Onboarding 2.0 , KBA , LOD-SF-OBX-NHA , New Hire Activities , How To

Product

SAP SuccessFactors Onboarding 2011