When integration the SAP Cloud for Customer and the Field Service Management, some specific terms are different in both platforms.
You would like to know the name of the Business Objects in each Product (C4C and FSM).
|Original name in C4C||Equivalent Name in FSM|
|Ticket Part Item||Reserved Material|
|Ticket Service Item||Activity|
|Customers & Contacts||Business Partners & Contacts|
Names; Integration; Payload; Data; , KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , How To