SAP Knowledge Base Article - Public

3047102 - Validation of Matrix Manager field when importing UDF

Symptom

Even the user is inactive or does not exist in system can also be imported successfully as a Matrix Manager value by importing UDF (User Data File).

Environment

  • SAP SuccessFactors HXM Suite

Reproducing the Issue

There has 2 scenarios:

Import an inactive user as a Matrix Manager

1.In UDF, user will find inactive user can be imported successfully, system will not do pre-validation of this column.

2.In Admin Center > Manage User, the Inactive user's Name will display in corresponding user's Matrix Manager field


Import a USERID that does not exist in system as a Matrix Manager

1.In UDF, user will find this USERID can be imported successfully, system will not do pre-validation of this column.

2.In Admin Center > Manage User, corresponding user's Matrix Manager field is blank

Cause

This is expected behavior per confirmed by engineering team.

System will not validate Matrix Manager column's data when performing the UDF import, thus after importing UDF, user will find that even inactive user or a user that does not exist in system can also be imported successfully.

After importing, in Manage User's UI, Matrix Manager field will has the inactive user's Name or null value.

Resolution

Since system will not validate Matrix Manager column's data when performing the UDF import,  please make sure that your data of Matrix Manager field is an active user or if a user has no Matrix Manager, please maintain "NO_MANAGER" value, then do the UDF import.

See Also

2087496 - Data Imports & Exports: Matrix Manager and Custom Manager Roles - Platform

Keywords

INC0550594 , SF, Matrix Manager, User Data File, import, UDF Import, column, validation, invalid user, validation, inactive user, manage user, MATRIX_MANAGER , KBA , LOD-SF-PLT-UIM , Employee Import Issues , How To

Product

SAP SuccessFactors HXM Core 2011 ; SAP SuccessFactors HXM Core 2105