This KBA provides information about how you can upload a document template for each onboarding form that you would use in your business processes.
SAP SuccessFactors - Onboarding
Before you can upload a new document template, you must configure the template either by: using Adobe LifeCycle and save the document as .xdp or using a Third-Party Designer tool such as Adobe Document Cloud and saving it as a .pdf file.
Note: Both formats, .pdf and .xdp, are accepted. You just need to make sure you are using the correct tool to create the template, like the ones mentioned above.
The steps on how to upload the template, you can find through the following link. It will redirect you to a dedicated section in our Implementation Guide: https://help.sap.com/viewer/c94ed5fcb5fe4e0281f396556743812c/latest/en-US/c29ea0d1025f46a28815656be5c6aa75.html?q=xdp.
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