SAP Knowledge Base Article - Public

3046081 - SSL Certificate Renewal Reminders for Career Sites - Recruiting Marketing

Symptom

SAP SuccessFactors Recruiting now proactively reminds organizations when their career site's SSL certificate needs to be renewed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing

Resolution

Reminder Types

  • Email Notification: CSB administrators can enable a switch Enable SSL Notification for specific users to receive email reminders as follow:

Example of Email Notification Template

Subject

Your SSL certificate is expiring for your SAP SuccessFactors public career site

Body Text

Dear SAP SuccessFactors Recruiting Career Site Builder user,

Your public career site SSL certificate is expiring in X days. If you let your SSL certificate expire, visitors to your site see a security warning and are blocked from going to your site altogether.

Contact SAP Cloud Support immediately to request a new SSL certificate now; your request takes three to five weeks to process.


Regards,

SAP SuccessFactors Recruiting Services

This is an automated e-mail. Please do not reply.

How to I Unsubscribe Email Notifications

In b2105 release there’ll be no link to unsubscribe this email notification. Customers will have to opt-out if they want to by going into CSB > Users > Roles > Admin Users and they will have to disable the switch Enable SSL Notification for the desired user. 


  • Pop-up Message: Career Site Builder automatically displays a pop-up reminder about the pending expiration when anyone logs in as follow:


Expected Behavior

  • Email Notification is triggered (90 days, 60 days, 30 days, 7 days) before the certificate expiration:
  • Pop-up banner will be shown to all the users with access to Site Configuration menu in CSB if the certificate is going to expire in less than 90 days:
    • Scenario 1: A pop up Banner will show with options to Remind me Later or Don't show this message again the message (show me the message next time I log in);
    • Scenario 2: If the users click on Don't show this message again so the banner will not show next time they log in.



See Also

Updating the SSL Certificate for the Career Site

Setting Up Email Reminders About Expiring SSL Certificates

Keywords

SSL, Renew, Notification, Popup, RMK-24272, RMK , KBA , LOD-SF-RMK-CSB , Career Site Builder , LOD-SF-RMK-CER , Certificate Renewal, IP Address, Domain , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions