SAP Knowledge Base Article - Public

3046003 - 1H 2021 Release Defect - Cannot duplicate Story reports - Error occurred while copying artifact

Symptom

In 1H 2021 release, the error message "Error occurred while copying artifact" appears after duplicating a Story report in Report Center.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Report Center
  2. Find a Story report
  3. Click on Action > Duplicate
  4. The error message "Error occurred while copying artifact"

Cause

The cause of this issue is under investigation.

Resolution

Engineering team is working on the solution of this case.

Workaround:

  1. Export the Story report definition (.acn file)
  2. Rename the original report
  3. Import the .acn file
  4. Refresh the Report Center page
  5. Both reports should be available on the list and working as expected

Note: The workaround is not valid for standard reports from Content Store.

Keywords

2105 1H 2021 release the error message Error occurred while copying artifact appears after duplicating a Story report in Report Center , KBA , LOD-SF-ANA-SAC , People Analytics (Analytics Cloud for SF) , Known Error

Product

SAP SuccessFactors HXM Suite all versions