SAP Knowledge Base Article - Public

3045722 - Source and Target tenant has different view in the frontend UI with the users after tenant copy

Symptom

You did an tenant copy and deployed the same version of PDI addon in your new target tenant that existed in the source tenant.

You observe that few of the custom developments/Views are missing in your new target tenant when you test with your business user in the frontend UI.

Environment

  • SAP Cloud for Customer
  • SAP Business ByDesign
  • SAP Cloud Applications Studio

Reproducing the Issue

  1. Login to the target tenant
  2. Go to the affected WC  
  3. You might need to migrate to the affcted EC , if any
  4. Use the test data and you will observe the Business user does not  have the same view in target tenant frontend UI as it is in the souces tenant frontend UI.

Cause

The field/ View that appear in the source tenant is set through the visibility rule for the user, you can check it as below

  1. Login to fronted UI of the source tenant
  2. Go to custom screen of the affected WC 
  3. Click on Adapt
  4. Click on Edit Master Layout 
  5. Select the field/ view and click on wrench button
  6. The pop-up will show. You can change visibility and you can view the  rule function for business user.

Resolution

While you do tenant copy and deploy the PDI solution, it does not deploy the visibility rules that was created on custom screen for the business users.

Keywords

PDI , rules, custom screen, tenant copy , KBA , tenant copy , pdi , ui , custom screen , AP-RC-UIF-XTS , UI Framework Cross Topics , AP-RC-UIF , C4C UI Framework , Problem

Product

SAP Business ByDesign all versions ; SAP Cloud Applications Studio all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2102