SAP Knowledge Base Article - Public

3045696 - [Onabording] Error while performing Crossboarding (Onboarding/Offboarding)


During the crossboarding process an error is appearing:

Error in saving the HRIS request for the internal hire: status: (ERROR) msg: (User XXXX has invalid values for these fields: [XXXX, XXX, XX])


SAP SuccessFactors Onboarding


This was previously a known product Issue which has been fixed by the Engineering Team in the 2105 release


The issue is fixed in the 2105 release. 

However, we do have 1 corner case where crossboarding could fail and we need to handle this using Note-

Please add below note in



Employment Info:

You must set up Mapping with dummy fields if Employment info Termination fields are set as Mandatory on employee data model.

Example: if last date worked is mandatory on Employee Data model then set up mapping with dummy fields with value as “01/01/9999”

See Also


Onboarding, OBX, error, HRIS, crossboarding, invalid values, fields, invalid, values , KBA , LOD-SF-OBX-ATS , ATS Integration , Problem


SAP SuccessFactors Onboarding 2105


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