SAP Knowledge Base Article - Public

3045455 - [Onboarding] HiringNotCompleted flag has wrong values - Onboarding/Offboarding

Symptom

The onboarding process was initiated and the flag hiringNotComplete is set as false OR the hiring process in Manage Pending Hires was completed and the flag remains as true.

Environment

  • SAP SuccessFactors Onboarding
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Initiate Onboarding for user OR Complete the Hiring in MPH for a user;
  2. Go to Integration Center > Create a new Report;
  3. Select as base entity Employment Details (EmpEmployment);
  4. In the field selection, select the field hiringNotCompleted;
  5. In the report results you may notice a wrong value for your candidates. The expected value for candidates who were not hired in MPH is TRUE, for the ones that were already hired in MPH the expectation is to have the flag as FALSE.

Cause

This is currently a known Product issue. Onboarding Engineering Team is working on the permanent Fix. This will be fixed on b2111.0

Resolution

As per standard behaviour, the hiringNotComplete flag is to be set to "false" post completion of Onboarding Process from MPH. In case the value is set to "true".

As a workaround for this problem - Please raise a new incident to SAP Cloud Product Support team. This flag can be updated by SAP Operations team. While raising your case, please provide below information:

  • New Hire Name;
  • Person ID;
  • User ID.


Support team - Please refer to our internal notes on how to raise this request to Operations


Keywords

hiringNotCompleted, wrong, value, manage, pending, hires, employee, central, onboarding,  , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding 2105