SAP Knowledge Base Article - Public

3045356 - vSaaS only - Learning Administrators Session Timeout

Symptom

When in Learning Administration and the admin is idle, the BizX timeout is not always consistently popping up or the BizX timeout has occurred but the admin is still able to use Learning Administration without logging back in.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Login to an integrated environment
  2. Access Learning Administration
  3. Wait 30 minutes for the BizX pop-up stating that you have been logged out
  4. Click on Continue
  5. Attempt to navigate in Learning Administration
  6. Admin is able to use the system without logging back in

Resolution

This is enhanced and updated in 1H 2021 release.

There is no workaround but it is recommended to have the following setting as default:

  1. Navigate to Learning Administration
  2. Go to System Administration > Configuration > System Configuration
  3. Edit the AUTHENTICATION property file
  4. Set httpSessionTimeout=1800
  5. Apply Changes

See Also

https://help.sap.com/viewer/product/SAP_SUCCESSFACTORS_RELEASE_INFORMATION/2011/en-US

Keywords

KBA , LOD-SF-LMS-INT , Integrations with BizX , Known Error

Product

SAP SuccessFactors Learning 2005