SAP Knowledge Base Article - Public

3045345 - Opportunity's Copy Missing under Opportunity Hierarchy


When coping an Opportunity 123 (123 represents object ID), the copy is not present under Opportunity Hierarchy, Document Flow or Related Opportunities.


 SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales workcenter, Opportunities view.
  2. Open Opportunity 123. 
  3. Click in "Actions > Copy"
  4. Save the newly created opportunity.
  5. Still in Opportunity 123, go to Opportunity Hierarchy tab. 
  6. See that there's no record of the new opportunity. 
  7. You check Document Flow and Related Opportunities tab but there's no record as well.


Expected system behavior.

The action "Copy" will not create a link with the predecessor object - it will create a new object with the same information maintained.


To create a successor object or a related document, you can use the "+" button inside the Opportunity Thing Inspector.

This action will create a document with reference to its predecessor and will be present under object's Hierarchy.

See Also

Create Opportunities 

Document Flow

2681134 - When You Are Copying an Opportunity The Opportunity Notes Are Not Copied Over

2708103 - Which Fields are Copied when Creating a Copy of a Sales Document?


Copy; Opportunity; Hierarchy; Document; Flow; Related; Predecessor; , KBA , LOD-CRM-OPP , Opportunity Management , How To


SAP Cloud for Customer core applications 2102