SAP Knowledge Base Article - Public

3045327 - [1H 2021] Message Enhancement for Primary Assignment Login Error - Platform

Symptom

Starting b2105 release, In the case of multiple employments, if a user's primary assignment doesn't have the login permission, the user will not be allowed to log in using account name or primary assignment name, and an error message will be displayed.


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors HXM Core

Resolution

In Global Assignment / Concurrent Employment scenarios, if a user's primary assignment doesn't have the login permission, the user will not be allowed to log in using an account name or primary assignment name. Additionally, the below error message will be displayed.

Note : This error message will appears for any user that does not have login permission for both Employee Central enabled instance and Non EC enabled instances for more details on how to check login permissions see 2410089 - RBP: How to check Login Permission?


The login behavior for GA/CE users will be as detailed below:

  • When using account name or primary assignment name, the system will check whether the primary assignment has the login permission.
  • When using other assignment usernames, if that username has login permission, then the system will let the user log in to the system without checking login permission of primary assignment.

Admins can check which username is assigned as primary assignment from Manage Login Account page. Below is the screen shot for the same.

See Also

2537481  - Global Assignment - User Assistance Documentation link

2859043 - Manage Login Accounts tool

2088150 - Troubleshooting all login issue for SAP SuccessFactors HXM Suite

2410089 - RBP: How to check Login Permission?

Keywords

login, troubleshooting, login error, login permission, issue, Global assignment, Concurrent employment, Primary assignment login issue. , KBA , LOD-SF-PLT , Platform Foundational Capabilities , How To

Product

SAP SuccessFactors HXM Core all versions