SAP Knowledge Base Article - Public

3045181 - Payment Information section is not opening for Onboardee - Onboarding 2.0

Symptom

Payment Information section is not opening for Onboardee when trying to complete PDC step

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



Environment

SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

  1. Log in as the Onboardee
  2. Attempt to complete PDC step
  3. Compensation section does not load (no error is shown in the UI)

Cause

Payment Information object in Admin Center > Manage Configuration UI has option Show Data Links = Yes





Resolution

Set Show Data Links = No in Payment Information object in Admin Center > Manage Configuration UI


Keywords

Manage UI, payment, information, not loading, not opening, not open, not loaded, load, loading,  invalid table name:  Could not find table/view WF_REQUEST in schema STG2EUSFV4_STOCKPM191137_E, compensation , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding all versions