SAP Knowledge Base Article - Public

3044893 - Only 30 Products Are Selected From Product List

Symptom

When adding products from a Product List ABC (ABC represents the list ID) to a Sales Order XYZ (XYZ represents the document ID), only 30 products are selected at once.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales workcenter, Sales Order view.
  2. Open order XYZ.
  3. Go to the Products tab, click "Quick Add Products" button.  
  4. Click "Product List" button. 
  5. Select Product List ABC. This list has several pages of content. 
  6. Click the checkbox to automatically select all products from the list.
  7. You notice that only 30 products, contained in lists' first page, are selected.

Cause

Product list selection using pagination has changed its behavior with 2102 release.

This is the expected system behavior.

Resolution

If you want to select all products from a product list, you need to select the product list name per page, to select the proposed products. It will display 30 records if you are working with a browser and 20 records if you are using mobile app.

See Also

Changed Behavior for Product Lists Selection Using Pagination

Keywords

Product; List; Quick; Add; Page; , KBA , LOD-LE-PRL , Product List , LOD-LE-CQP-CO , Lean Sales Orders , How To

Product

SAP Cloud for Customer core applications 2102