SAP Knowledge Base Article - Public

3044526 - [ONB 2.0] How Documents/Forms are displayed in DocuSign when email sent for signature step


  • New Hire/Onbboardee receives Email to Sign the document from DocuSign account.
  • Once they access the link all those forms sent from Onboarding will be displayed randomly.
  • No order is followed when displaying in forms in DocuSign 


SAP SuccessFactors Onboarding 2.0


Expected behavior as of now. There is no order in which forms displayed in DocuSign account. 


Currently there is no order in which Forms are displayed in DocuSign account. It is just displayed randomly. It will not follow the order form Assign from bussines rule or even the alphabetical order 


DocuSign, Forms, Documents. Order  , KBA , LOD-SF-OBX-DSN , Docusign Integration , Problem


SAP SuccessFactors Onboarding 2105