SAP Knowledge Base Article - Public

3044084 - Integration Center: GenericFileOperationFailedException: Failed due to - Cannot store file

Symptom

Your scheduled Integration Center job is randomly encountering the following error message:

  • GenericFileOperationFailedException: Failed due to - Cannot store file: [sftp-folder-path/filename.csv]

  

When you manually run (Run Now) the same Integration Center job - the job completes successfully.

  

Environment

  • SuccessFactors HXM
  • Integration Center

  

Cause

The above behavior happens when another job / interface is accessing the same SFTP directory / folder at the same time.

Generally, the above error is returned when another job is writing a file to the same SFTP directory / folder at the same time that the Integration Center job attempts to access and write the file.

  

Resolution

If the above behaviour is occurring between your SF Systems / SFTP servers, please refer to the below steps:

  1. We recommend rescheduling jobs at different time intervals if multiple/all jobs are using the same SFTP folder
       
  2. Or alternatively - creating a new SFTP folder or dedicated SFTP folders (per each job) if possible

  

Keywords

GenericFileOperationFailedException, SFTP, folder, folders, directory, directories, integration center, cannot store file, scheduled, destination, csv , KBA , LOD-SF-INT-INC , Integration Center , Problem

Product

SAP SuccessFactors HXM Core 2011