Your scheduled Integration Center job is randomly encountering the following error message:
- GenericFileOperationFailedException: Failed due to - Cannot store file: [sftp-folder-path/filename.csv]
When you manually run (Run Now) the same Integration Center job - the job completes successfully.
- SuccessFactors HXM
- Integration Center
The above behavior happens when another job / interface is accessing the same SFTP directory / folder at the same time.
Generally, the above error is returned when another job is writing a file to the same SFTP directory / folder at the same time that the Integration Center job attempts to access and write the file.
If the above behaviour is occurring between your SF Systems / SFTP servers, please refer to the below steps:
- We recommend rescheduling jobs at different time intervals if multiple/all jobs are using the same SFTP folder
- Or alternatively - creating a new SFTP folder or dedicated SFTP folders (per each job) if possible
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