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3043572 - Full index fails with duplicated case insensitive synonyms

Symptom

If you have duplicated synonyms define in solr, however the system parameter has solrfacetsearch.synonyms.filter.ignoreCase=true (default), the full indexing will fail with the following exception:

{"thread":"BackofficeLO-433","level":"WARN","loggerName":"de.hybris.platform.solrfacetsearch.indexer.cron.SolrIndexerJob",
"message":"Error during indexer call: electronicsIndex","thrown":{"commonElementCount":0,"localizedMessage":
"de.hybris.platform.solrfacetsearch.solr.exceptions.SolrServiceException: Could not export configuration for index: name=master_electronics_Product_default",
"message":"de.hybris.platform.solrfacetsearch.solr.exceptions.SolrServiceException: Could not export configuration for index: name=master_electronics_Product_default",
"name":"de.hybris.platform.solrfacetsearch.indexer.exceptions.IndexerException",
"cause":{"commonElementCount":24,"localizedMessage":"Could not export configuration for index: name=master_electronics_Product_default",
"message":"Could not export configuration for index: name=master_electronics_Product_default","name":"de.hybris.platform.solrfacetsearch.solr.exceptions.SolrServiceException",
"cause":{"commonElementCount":24,"localizedMessage":"org.apache.solr.client.solrj.SolrServerException: No live SolrServers available to handle this request:[http://solr-0.solr.default.svc.cluster.local:8983/solr/master_electronics_Product_default]",
"message":"org.apache.solr.client.solrj.SolrServerException: No live SolrServers available to handle this request:[http://solr-0.solr.default.svc.cluster.local:8983/solr/master_electronics_Product_default]",
"name":"de.hybris.platform.solrfacetsearch.solr.exceptions.SolrServiceException",
"cause":{"commonElementCount":24,"localizedMessage":"No live SolrServers available to handle this request:[http://solr-0.solr.default.svc.cluster.local:8983/solr/master_electronics_Product_default]",
"message":"No live SolrServers available to handle this request:[http://solr-0.solr.default.svc.cluster.local:8983/solr/master_electronics_Product_default]","name":"org.apache.solr.client.solrj.SolrServerException",
"cause":{"commonElementCount":24,"localizedMessage":"Error from server at http://solr-0.solr.default.svc.cluster.local:8983/solr/master_electronics_Product_default: testen not found in /schema/analysis/synonyms/en",
"message":"Error from server at http://solr-0.solr.default.svc.cluster.local:8983/solr/master_electronics_Product_default: testen not found in /schema/analysis/synonyms/en",
"name":"org.apache.solr.client.solrj.impl.HttpSolrClient$RemoteSolrException",
"extendedStackTrace":[{"class":"org.apache.solr.client.solrj.impl.HttpSolrClient","method":"executeMethod","file":"HttpSolrClient.java","line":681,"exact":false,"location":"solr-solrj-8.6.3.jar","version":"8.6.3 e001c2221812a0ba9e9378855040ce72f93eced4 - jasongerlowski - 2020-10-03 18:12:06"}

Please notice that even the error contains "SolrServerException: No live SolrServers available to handle this request", the actual problem is not related with solr server, but the synonym configuration.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Commerce 1808
  • SAP Commerce 1811
  • SAP Commerce 1905
  • SAP Commerce 2005
  • SAP Commerce 2011

Product

SAP Commerce 1811 ; SAP Commerce 1905 ; SAP Commerce 2005 ; SAP Commerce 2011 ; SAP Hybris Commerce 1808

Keywords

KBA , CEC-COM-CPS-SER , Search , Problem

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