SAP Knowledge Base Article - Public

3043437 - Error "The chart cannot be displayed because no data is available" in SAP Analytics Cloud (SAC)

Symptom

When viewing a story based on a Live BW connection a chart shows the message "The chart cannot be displayed because no data is available" even though there is data based on the combination of filters selected

Environment

  • SAP Analytics Cloud (Enterprise) 2021.2.15

Reproducing the Issue

  1. Create story based on Live BW connection
  2. Set filter values and display
  3. Note the message that no data is available even though data is available. 
  4. Analysis of the HAR file shows data coming from the BW database.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0