SAP Knowledge Base Article - Public

3043394 - Error "You are not authorized to query the remote system. Please ask your administrator to grant you the InA role" in SAP Analytics Cloud (SAC)

Symptom

When viewing a story that uses a Live Hana connection to a Cloud Hana system, you get the error:

"You are not authorized to query the remote system. Please ask your administrator to grant you the InA role"

If you check the connection, the option "Save this credential for all users on this system" is not selected.  Checking that option does not save.

Environment

  • SAP Analytics Cloud (Enterprise) 2021.6.2

Reproducing the Issue

  1. Create a new connection to a Hana Cloud system
  2. Enter logon credentials and select the option "Save this credential for all users on this system"
  3. Note that the option is not saved.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, Hana, Cloud, Live , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0