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3043364 - Unable to access tax forms or pay statements through the mobile app (via Payroll Information in Employee Profile) - SAP SuccessFactors


  • You have payroll mashup links configured in your SF instance;
  • You're trying to access them in the mobile app, through the links configured in Employee Profile -> Payroll Information, resulting in errors.

NOTE: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP SuccessFactors
    • Mobile


SAP SuccessFactors Employee Central Payroll all versions ; SAP SuccessFactors HXM Suite all versions


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