SAP Knowledge Base Article - Preview

3043364 - Unable to access tax forms or pay statements through the mobile app (via Payroll Information in Employee Profile) - SAP SuccessFactors

Symptom

  • You have payroll mashup links configured in your SF instance;
  • You're trying to access them in the mobile app, through the links configured in Employee Profile -> Payroll Information, resulting in errors.

NOTE: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors
    • Mobile

Product

SAP SuccessFactors Employee Central Payroll all versions ; SAP SuccessFactors HXM Suite all versions

Keywords

payslip, pay, slip, payroll, mobile, application, configure, configuration,cannot, can't, not, working, able, successful, unsuccessful, unable, failed, failing, fails, error, issue, message, throws, throwing, returning, returns, rejecting, rejects, problem, wrong, SF, successfactors, mash up, integration , KBA , LOD-SF-INT-MAS , SAP Payroll Mashups , LOD-SF-INT , Integrations , Problem

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