This article explains how to proceed for questions regarding integration between Recruiting and Phenom third party.
SAP SuccessFactors Recruiting Marketing
Phenom is a third-party app as an extension of SFSF.
Any issues with the Phenom integration should go back to the Phenom implementation team to resolve.
You can see the Phenom apps approved by SAP on the SAP App Center here: https://www.sapappcenter.com/en/search/phenom.
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