SAP Knowledge Base Article - Public

3043314 - Campaign Error Email Notification Not Received

Symptom

We are not receiving the email notifications when ever the campaigns finish with errors or in case of cmapaing failure.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP Marketing Cloud Edition

Resolution

As a prerequisite for receiving emails in a test system, you should define email receiver addresses for test systems in the "Define Email Receiver Addresses for Test Systems" configuration application.

See Also

SAP Help Document on:

Campaign Error Notification

Keywords

Campaign Error Notification,Errors During Campaign Execution, campaign failure, email notification 
, KBA , CEC-MKT-SEG , Segmentation , CEC-MKT-CPG , Campaign , Problem

Product

SAP S/4HANA Cloud 2102 ; SAP S/4HANA Cloud all versions