SAP Knowledge Base Article - Preview

3042577 - Error: A technical error occurred due to security key mismatch. Please contact your system administrator


The error "A technical error occurred due to security key mismatch. Please contact your system administrator" appears when saving any of the following portlets:

  • Job Information
  • Job Relationship Information
  • Personal Information
  • Biographical Information
  • National ID Information
  • Home Address Information
  • Work Permit Information

For this error to occur, the attachment field is greyed out and users are unable to upload attachments to the impacted portlet even though they have the permissions. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



SAP SuccessFactors Employee Central


SAP SuccessFactors Employee Central 2011 ; SAP SuccessFactors Employee Central 2105


INC0465304,  ECT-163496, attachment, attachment-id, Job Info, Job Relationship, Personal Info, Biographical Info, Person Info, National ID, Home Address, Work Permit, INC0511027, CS20210001244710 , KBA , LOD-SF-EC-PER , Person Data (All Person Data Types) , LOD-SF-EC-PER-WRK , Work Permit - Config, Rules, RBP, UI , LOD-SF-EC-PER-BIO , Biographical Info - Config, Rules, RBP, UI , LOD-SF-EC-JRL , Job Relationships , LOD-SF-EC-JOB , Job Information , LOD-SF-EC-PER-NAT , National ID - Config, Rules, RBP, UI , LOD-SF-EC-PER-ADR , Home Adress - Config, Rules, RBP, UI , Known Error

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.