SAP Knowledge Base Article - Public

3042159 - Balances still exist error happens when changing the status of the customer project into "Closed"

Symptom

In Plan Customer Projects App, when setting status to "Closed" and save, error "Balances still exist for event-based revenue recognition for WBS xxxx" occurs.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

In Plan Customer Projects App, set status to "Closed" and save.

Cause

One of the possible reason:
 You have done manual adjustments on one of the items for the project. Although the balance on project level is OK, the error may still occur.
 It's necessary to ensure that the balance is OK on each billing element of the project.

Resolution

Please first solve the manual adjustments and rerun the period-end closing activity to get the balance to 0.

Keywords

event-based, revenue recognition, balance, customer project, status, closed, error. , KBA , CO-PC-OBJ-EBR , Event-Based Revenue Recognition , Problem

Product

SAP S/4HANA Cloud all versions