SAP Knowledge Base Article - Public

3041749 - Picklist is Showing Duplicated Values or Option ID - Recruiting Management

Symptom

  • MDF Picklist option ID are showing up instead of labels;
  • Duplicate values are showing up even though there're no duplicate labels.

Environment

SAP SuccessFactors Recruiting Management (RCM)

Cause

MDF Picklist cache inconsistency.

Resolution

It's necessary to refresh the picklist cache as follow:

  1. Find out the picklist id/external code having issue in Recruiting Management;
  2. Go to Picklist Center, search for such picklist;
  3. Click on the current effective version, then on picklist page, click on “edit” at top right corner;
  4. For “name” field in picklist, make a dummy change then save*;
  5. Revert the dummy change in “name”, back to what it should be, then save again;

This will trigger cache refresh. Please wait for a few mins then verify in RCM if picklist option labels are showing correctly.


*Please do not change other fields.

Keywords

Picklist, Duplicated, Option ID, RCM, Recruiting Management, Parent, Child, Offer, Requisition , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions