SAP Knowledge Base Article - Preview

3041386 - Unexpected File Name When Downloaded from Attachments Facet

Symptom

When you download an attachment from Ticket's Attachments facet the file name is different from the file name when you download it from Library Workcenter.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

Attachment's name ; Attachments facet ; Library workcenter ; Unexpected name ; Wrong name , KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , How To

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