Symptom
Offer approvers cannot view offer approvals on the Mass Offer Approval page (Recruiting > Offers) if Status filter is set to 'All'. If Status filter is 'All', it shows 0. They have to select a specific status like 'Pending' or 'Completed' to see available offer approvals.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
1. Go to Recruiting.
2. Go to the Offers tab.
3. Set the status filter to All.
4. See that no offers appear.
5. Change the status to Pending or Completed and see that there are offers.
Cause
The issue occurs for approvers who do not have any role on the corresponding job requisition of the offer.
Resolution
The engineering team have identified this as a defect and have completed the code fix which will be made available in the b2111 release.
Keywords
offer, all, pending, blank, completed, RCM-94880, b2111 , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Bug Filed