SAP Knowledge Base Article - Public

3041056 - [ONB 2.0] Recommend People & Assign a Buddy task - Employee name are not populated

Symptom

  • The Recommend People Task, the names for pre-populated employees are not shown, only if I add new employees from the search-bar, they appear.
  • Same issue with Assign a Buddy Task.


Environment

SAP SuccessFactors Onboarding 2.0



Reproducing the Issue

  • When the assignee/Hiring manager click on start for the recommended people task , the employee names in the list is blank.


Cause

The employee does not belong to the "target population" of the permission role , the hiring manager/assignee is part off.

Resolution

As per the current functionality you will be able to see only the name of employees who are part of the target population for that particular assignee/Hiring manager.

If the hiring manager is performing the task and the target population is set to direct reports , then they will see names only if the added employee is a direct reportee of the hiring manager.

If you would like to see all names for all hiring manager or assignee , you will need to add the target population all employees.


Question : Whereas the assignee/Hiring manager will be able to search all employees and does not follow the target population.

Solution : The search used in the assign a buddy and recommended people task is very similar to the normal employee search you see on the SF home page. Hence you will be able to search all employees.

You are able to search all employees because this search uses same mechanism as the employee file search.


Keywords

Recommended people , Assign buddy , employee name , blank , onboarding , dashboard , KBA , LOD-SF-OBX-NHA , New Hire Activities , Problem

Product

SAP SuccessFactors Onboarding 2011