SAP Knowledge Base Article - Preview

3040925 - SAP S/4HANA 2020 - QM Action box issue: Send Mail with Attachment does not work (popup 'Create Document and Send' is missing)

Symptom

  •  In transaction QM01 / QM02 the action box is used to send a mail with attachment.
     
    action-box.png
     
    However, the last popup - with title 'Create Document and Send' - to send the actual mail is missing and the transaction is left.
    The missing popup:
     
    missing-popup.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP ERP Quality Management (QM)
  • SAP ERP Customer Service (CS)
  • SAP S/4HANA 2020

Product

SAP S/4HANA 2020

Keywords

QM-QN, CS-CM-SN, IQS1_UPDATE_FOLLOW_UP_ACTIONS, LIQS1TPS, SAPLIQS1, LIQS1F16, POST_NOTIFICATION_F16, Folgeaktionen, VB, h_foact[], b_foact[], h_foact, b_foact, Qualitätsmeldung, Meldung, quality notification, pop-up, window, dynpro, leave, terminate , KBA , QM-QN , Quality Notifications , CS-CM-SN , Service Notification , Problem

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