SAP Knowledge Base Article - Public

3040770 - Scheduled Purge Requests were approved without permission

Symptom

  • Why has a purge request completed without being approved?
  • Who approved the scheduled purge?
  • The scheduled purge ran without being approved.

Environment

SAP SuccessFactors HXM Suite


Reproducing the Issue

  1. Log into the instance 
  2. Go to purge request monitor
  3. Scheduled purges have run without being approved

Cause

When setting up the scheduled purge for the first time the approver has enabled/selected the option “I want to approve the whole series” this means that there is no need to do manually approval each time the purge is due to run.

Resolution

  • When the above option is selected it is expected that the purge will run without being approved
  • If you want to approve the purge each time you will need to cancel the purge that is set up and resubmit it without selecting the above option.

See Also

2615360 - Data Protection and Privacy - Data Retention Time Management (DRTM) - Master Data Purge for Inactive Users

Keywords

purge, DTRM, approve request, scheduled purge, auto approved, approved without permissions, error, issue, how to  , KBA , LOD-SF-PLT-DRM , Data Retention Management , LOD-SF-PLT , Platform Foundational Capabilities , How To

Product

SAP SuccessFactors HXM Suite all versions