SAP Knowledge Base Article - Public

3040414 - Storage Bar of Manage Document Feature Is Missing

Symptom

Storage bar is not visible from Manage Document page

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Admin Center
  2. Search for Manage Documents
  3. Storage bar is missing/not visible

Cause

The behavior was due to no attachments (no space used) is stored in the system.

Resolution

Please have customer upload a document by clicking the arrow up icon in Manage Documents. Wait for the system (a couple of hours) to re-calculate the space. The Storage Bar should appear.

See Also

For more information regarding Manage Document feature, please refer to KBA 2518360 - The Manage Documents Feature in SuccessFactors

Keywords

Missing Storage bar, Storage bar not visible, No indication of space used, no visibility to space used. , KBA , LOD-SF-PLT-DOC , Document Management , Problem

Product

SAP SuccessFactors HXM Suite 2011