SAP Knowledge Base Article - Public

3039937 - External Price Element is not Visible and Editable Until Product is Added


You have created an external price element and mapped it to a pricing procedure. However you see that this is not shown in the UI until a product is added in the sales document.


SAP Cloud for Customer

Reproducing the Issue

Prerequisites: You have labeled an external price element (say PPE1, where PPE1 represents the ID of Product Price Element 1) and assigned it to a pricing procedure (say ZABC, where ZABC represents the ID of the external pricing procedure)

In this case, we will consider sales order to reproduce the scenario

  1. Go to Sales workcenter
  2. Go to Sales view
  3. Select show all and find for EFG (EFG represents the name of the sales order)
  4. Go to Products facet

You expect that the pricing element created is also shown in the product list pane as you have also set the visibility property as true.


You can assign a price element to pricing procedure and also without a pricing procedure.
If you add an entry without an assignment to a pricing procedure, you can directly edit the price element in the sales document without firstly triggering action request pricing


If you want the external pricing element to be visible and editable even before requesting pricing, you can follow the steps below

  1. Go to Business Configuration workcenter
  2. Go to Overview view
  3. Select show all and find for External Pricing
  4. Select Assignments of External Price Elements
  5. Select Add Row
  6. Enter PPE1 as price element and leave the pricing procedure empty
  7. Select Save

This will enable the pricing element PPE1 to be visible and editable in the product list pane, even before pricing is triggered.


Price element, Pricing Procedure, External Pricing, Sales documents, missing, Product, add, visible, Editable , KBA , LOD-LE-CQP-CO , Lean Sales Orders , LOD-LE-CQP , Customer Quote Processing , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions