SAP Knowledge Base Article - Public

3039902 - Purchase order output Emails not sent to Supplier

Symptom

Suppliers are not receiving the Purchase orders

Environment

SAP Business ByDesign

Reproducing the Issue

In purchase order output history tab you may see error in status

 or

you get an error in 'You can also' screen that email ID is not maintained in output

Cause

You have choosen "Send all e-mails/faxes to this address" but did not maintain an email address.

Resolution

Go to Business configuration work center

Go to  implementation projects

Choose activity list

Go to fine time

Search for activty"E-mail and fax settings"

Under  E-Mail and Fax Delivery in a Non-Productive System/production System

If you choose "Send all e-mails/faxes to this address", enter the address to be used for testing purposes in the empty field available below it.

Keywords

KBA , AP-POP-PO , Purchase Order , Problem

Product

SAP Business ByDesign all versions