- Scheduled jobs staying pending long time.
- The jobs fail with the error "An error occurred while getting export result: Response from external server has status code of 503"
- A new job as well as the existing one generate the same error above.
- SYSTEM - MONITOR - TRACE shows:
"Please verify the SAP Cloud Platform Cloud Connector connection status under the SAP Cloud Platform account that is linked to your SAP Analytics Cloud system; and check the Cloud Connect...."
"There is no SAP Cloud Connector (SCC) connected to your subaccount. Requested opening of a tunnel for subaccount..."
- 'Out of memory' error when SAP Cloud Connector was restarted.
- SAP Analytics Cloud (Enterprise) 2021.2.8
Reproducing the Issue
Run existing scheduled jobs or create a new one and run.
- Out of memory on BW system. That caused the export job pending and failure.
- T-code SBGRFCMON shows 'No more memory available to add rows to an internal table'
Apply NOTE 2936269 - No memory during export.
Reset the export jobs from failure after NOTE 2936269 is applied
- In tcode RSPM_MONITOR, filter the data target with aDSO name, if there is any process in yellow, set it to red.
- Go to check requests of the aDSO, if there is any yellow or red requests, delete them accordingly.
- In tcode SBGRFCMON, check inbound unit with name RSBPC_ODATA_EXPORT. Make sure there is no red light. Delete the unit if it has a red light.
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2851317 - Where can I find more information on SAP Analytics Cloud (SAC) for Planning features and documentation?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
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