SAP Knowledge Base Article - Public

3039735 - Blank Page is Randomly Added to an Output or Preview of a Document

Symptom

You are previewing or printing a document and you see a blank page added.

Environment

  • SAP Business ByDesign
  • SAP Cloud for Customer

Reproducing the Issue

  1. Go to the work center Customer invoice (for example).
  2. Select the view Invoice documents.
  3. Search and find Document XYZ (XYZ represents the Invoice ID) and either preview or release it for output ie. printing.

You will see a blank page in your custom template.

Cause

The custom form which is used is not well formed.

Resolution

Within Adobe LiveCycle Designer ensure you enabled "Allow Page Breaks within content" in the table. This might be located in a subview but will depend on the template you are using.

The screenshot below is just an example.

We recommend to contact your Implementation Partner to assist you.

Blank Page.png

Keywords

Empty pages, Blank Pages, template, , KBA , AP-RC-OUT , Output Management , BC-SRV-FP , Forms Processing , AP-RC-FF , Forms Flexibility , BC-CCM-PRN , Print and Output Management , Known Error

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer core applications all versions