SAP Knowledge Base Article - Preview

3039718 - Why are Category# fields empty when displaying data for 0SPRINCU? - Solution Manager

Symptom

  • Incorrectly displayed category levels for incidents
  • Incident has category level 1-4 maintained, but when checking RSA1 to display data for 0SPRINCU, these fields are empty


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Environment

SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

SOLMAN, MLC , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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